Accredited Social Work professional with 7+ years of experience in healthcare administration and mental health case management, specializing in culturally sensitive care. Recognized with President's Awards and promotions for exceptional performance. Spearheaded initiatives that connected 750+ clients with human services and resources, improving follow-up adherence by 20%. Implemented referral system connecting 60+ clients to pro bono legal services, decreasing evictions. Led IHSS training for 1,000+ participants monthly, collaborating with 10+ external agencies to align programs with industry standards.